Versand Policy

Last updated: September 27, 2025

This Versand Policy explains how we process, ship, and deliver Bestellungen placed at p8.studio. By placing an order, you agree to the terms below. This policy is consistent with EU consumer information requirements and Shopify’s merchant guidelines.

Processing Time

All Figuren are made to order. Production typically takes up to 10 calendar days before Versand (depending on complexity and current workload).

Versand Origin

Bestellungen are shipped from Kharkiv, Ukraine.

Lieferung Destinations

We currently ship to the European Union, the United States, Canada, and selected international regions (availability is shown at checkout).

Versand Method

We primarily use Meest Express for both domestic and international deliveries. All Bestellungen include a tracking number, which will be available in your account once the order is dispatched.

Versand Rates & Free Versand

Versand costs are calculated at checkout based on your destination and order size. We offer free international Versand on Bestellungen over $900 USD.

Customs and Import Duties

Buyers are responsible for any customs duties, import taxes, or other charges that may apply upon arrival in their country. We are not responsible for delays caused by customs.

Delays and Issues

While we strive to ensure timely deliveries, Versand times may be affected by factors beyond our control (e.g., customs processing, weather, or carrier disruptions). If you experience any issues, please Kontakt us — we’ll do our best to assist you individually.

Questions?

If you have any questions about Versand or need assistance with your order, please Kontakt us:

Email: p8studiio@gmail.com